At the sheriff’s 911 communications center, dispatchers say they’re being inundated with tips, but many calls include ...

The state of California will overhaul all of its emergency call centers with a new technology in hopes of improving its location accuracy and situational awareness. RapidDeploy is a new, cloud-based ...

No one will accuse a smartphone of being a first responder, but the latest development in emergency dispatch and communications gives those ubiquitous devices a larger hand in helping out. That’s a ...

Almost five months ago to the date, Zeek Dziekan was lying on the ground, after getting shot in the chest.The D.C. firefighter who found himself on the other si ...

With the biggest weekend of carnival season getting underway, he said the emergency operations center's top priority is ...

More Twin Cities area metro counties are embedding social workers into 911 call centers to field calls from those struggling with problems like mental health, homelessness and substance use. One is ...

Washington, D.C.’s 911 call center is scheduled to launch a program April 19 allowing registered nurses to process live emergency calls from individuals with nonemergency medical requests, The ...

Roswell approved a $4.69 million construction contract for a new 911 call center. The facility on Alpharetta Highway will replace the existing Hill Street location. Construction is expected to be ...

Ed Lavandera visited the Pima County Sheriff's Department 911 Communications Center to find out more about the tips people are sending in to help find Nancy Guthrie.