On Tuesday, July 19, Microsoft introduced the Microsoft Digital Contact Center Platform during its annual partner event, Microsoft Inspire. My thoughts here are based on reading the announcement blog ...
These changes bring smarter search, color-coding, and filters that let Microsoft 365 users find contacts by name, job title, ...
PCWorld reports that cybercriminals are exploiting Microsoft Power BI’s legitimate notification feature to send convincing phishing emails from genuine Microsoft addresses. These fake payment alerts ...
Scam emails are getting better at looking official. This one claims to be an urgent warning from Microsoft about your email account. It looks serious. It feels time sensitive. And that is exactly the ...
Outlook revamps People experience with instant search, unified contact management, and faster ways to connect across ...
One of the bigger announcements at this year’s Microsoft Inspire event was the launch announcement of its Digital Contact Center Platform. Intended to be a cross-channel contact platform, it brings ...
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