Items that arrive in transparent plastic bags (often used during Whole Foods returns) are a common sign the product has b ...

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Many Save Mart, Lucky, and FoodMaxx stores will now have Amazon return kiosks that provide bags and shipping labels on site.

Many retailers are extending their typical returns period for products bought during the holiday season. Here are the major ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was ...

Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

It’s not unprecedented for Amazon to be accused of using software to manage worker productivity, and the impacts on workplace ...