One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Before we had gaslighting and narcissism, passive-aggressive behavior was considered a major faux pax. It still is and for good reason. But let's back up a second—what exactly is "passive aggression"?

Passive-aggressive behavior is so frustrating, anger-provoking, and disingenuous. So why might you (or someone you love) resort to such relationship-damaging behavior? And why might you find it so ...

There’s a powerful difference between getting what you want and alienating everyone in the process. That difference often boils down to understanding aggression vs assertiveness. One builds walls ...

The phrases passive-aggressive people use without even realizing it can cause emotional harm and confusion. Just because someone might be expressing negative emotions in a subconscious way, that doesn ...

Whether it's from a colleague, a friend, or a family member, having the right comeback to a snide remark can cut the awkwardness and steer the conversation back on track. The key is to maintain your ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

This post originally appeared on the Crew blog. I used to hate answering questions in class. I mean what if I got it wrong or what if I didn’t say it right? Nope, too many risks. Instead of answering ...