Millions are spending time with family and loved ones this Thanksgiving, but more time together can also mean more tension. The latest PBS News/NPR/Marist poll shows that Americans are finding it ...

Most people assume a difficult conversation goes wrong when someone says the wrong thing. In my experience, it usually goes ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

Difficult conversations represent inevitable aspects of human relationships, yet most people receive little formal training in navigating these challenging interactions effectively. Whether addressing ...

Most everyone dreads the difficult, challenging conversation. This includes conversations in which we have to deliver unpleasant news, discuss a delicate subject, or talk about something that needs to ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

When we think of what makes a successful manager, we often think of those with a clear vision to guide their team toward strategic goals, who have the ability to inspire and empower employees and who ...

Make a plan for challenging conversations about injustice and other challenging topics with friends and family members. Be better prepared for impromptu conversations about injustice and other ...

Families that stay stable and connected aren't afraid of confrontation. Some families learn to embrace the awkwardness and tension that come with unresolved discussions. This not only fosters an ...

Sometimes in life, we have to have conversations that we know will be difficult both for us and for the person we’re talking to. A parent needs to reprimand a wayward teenager, a teacher needs to ...