Recently, I received a paper copy of my utility bill, even though years ago, I signed up for an e-bill. At the time I signed up, I was told that in “a couple of months I would only get an e-bill.” Now ...

Patient balances present one of the most significant challenges in revenue cycle. Eighty-five percent of covered workers have a deductible and in 2018, the average deductible was $1,573. The percent ...