Costco is reshaping one of the most sensitive parts of the warehouse experience: the moment you pay. Self-checkout, once a relatively anonymous way to scan a cart, is now a frontline for membership ...

Costco is tightening the gates around its famous bulk bargains, and the most visible flashpoint is self-checkout. What used ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

Self-checkout may save time at the store, but a growing number of shoppers admit they’ve also used it to steal. Among Americans who have used self-checkout, 27 percent say they’ve intentionally taken ...