There is a familiar story being told about artificial intelligence in health care. In this story, an algorithm reads a scan more accurately than a radiologist, a chatbot triages a patient more ...

Feel like X's algorithm needs work? Elon Musk agrees. Musk isn't a fan of X's algorithm, and he's documenting the company's efforts to improve the technology that decides what you see in the ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Perhaps we’ve gotten a tad too accustomed to outsourcing our ...

Spread the loveImagine a world where the most vulnerable among us — our children, struggling with the weight of their emotions — turn to a digital confidante for solace, only to be met with algorithms ...

“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots. Reading time 4 minutes After ...