Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Forbes contributors publish independent expert analyses and insights. An HBS Executive Fellow, Paul Baier writes about enterprise AI. Generative AI is transforming the workplace, providing employees ...

This study is Pew Research Center’s latest effort to explore the landscape of teens and technology today. It focuses on artificial intelligence – from how teens use chatbots to how they think about AI ...

Los diez chatbots de inteligencia artificial (IA) más populares proporcionan a los usuarios información falsa en una de cada tres respuestas, según un nuevo estudio. La empresa estadounidense de ...

Clockwise, from top right: An employee at an Amazon Web Services lab in Austin, Texas; a woman uses a smartwatch; a student before commencement at the University of Southern California; a person uses ...

Hasta hace poco, la idea de mantener una conversación con una máquina sonaba a ciencia ficción. Hoy, sin embargo, es algo cotidiano. En los últimos años, los chatbots o asistentes de IA se han ...

A growing number of teens are turning to AI chatbots for advice and emotional support. Character.AI, an AI startup, is among tech companies grappling with legal and ethical issues after parents ...

Chatbots posing as therapists may encourage users to commit harmful acts, the nation’s largest psychological organization warned federal regulators. Chatbots posing as therapists may encourage users ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

It wasn't until a couple of years ago that Keri Rodrigues began to worry about how her kids might be using chatbots. She learned her youngest son was interacting with the chatbot in his Bible app — he ...