While managing customer engagement avtivities can be a challenging, fulfilling — and even fun — endeavor for marketing professionals, many may be wondering how such activities (and ideally successes) ...

SINGAPORE--(BUSINESS WIRE)--Fusionex, a leading multi-award-winning data technology provider specializing in Big Data Analytics (BDA), Artificial Intelligence (AI), and Industrial Revolution (IR) 4.0 ...

Survey Methodology and Respondent Profiles Weighing Advisor and Client Perspectives on Value Alignment Client Education and Trust: Keys to Successful Onboarding Building Stronger Connections: The ...

Small businesses work tirelessly to attract new customers, but putting in the effort to retain those customers is just as important. However, it can be hard to keep track of all of your customers and ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

Braze Customer Engagement Review shows how top brands are embracing AI, new channels, and data agility NEW YORK--(BUSINESS WIRE)-- Braze (Nasdaq: BRZE), the leading customer engagement platform that ...

Gathering client data upfront is a critical, but often unnecessarily difficult, first step of any financial advisor-client relationship. Too often, wealth management firms still rely on spreadsheets, ...

ARLINGTON, Va.--(BUSINESS WIRE)--Higher Logic, the industry-leading community engagement company, announced a new integration within its Higher Logic Vanilla platform with SlapFive, the leading ...

While pandemic disruption continues to present a myriad of challenges, there are also many opportunities — including the opportunity to become laser-focused on improving the customer experience to ...

Over the past 10 years, consulting has grown from a $153 billion industry to a $259 billion industry. Even though consulting is not necessarily a “traditional” service delivered by a CPA firm, ...