--Caro Holdings announces the release of its new AI Chat Agent platform- an intelligent, always-on assistant team built to help businesses save time, cut costs, and deliver top-tier customer service ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

Gemini Enterprise for Customer Experience is an agentic solution to bring shopping and customer service together.

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

"Gen Z consumers ... have no problem chatting with an AI, especially if the AI is intelligent," said Affirm CEO Max Levchin, when discussing the buy now/pay later firm's latest quarterly results. The ...

We might earn a commission if you make a purchase through one of the links. The McClatchy Commerce Content team, which is independent from our newsroom, oversees this content. When I started testing ...