Fast food might come in a paper bag, but the service can still make or break the meal. Based on the 2024 American Customer Satisfaction Index, which surveyed U.S. consumers between April 2023 and ...

A worker hands a bag of food to a customer in a car at a restaurant drive-thru - EAKARAT BUANOI/Shutterstock When it comes to fast food, speed is the name of the game. After all, the entire genre of ...

The rankings factored in customer service across locations around the country. When it comes to choosing a favorite fast food restaurant, there are a lot of factors to consider. The menu is arguably ...

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A recent ACSI study analyzed customers’ experience with major fast-food chains in the U.S. How do your favorites stack up? Getty/iStock Grabbing takeout has gotten more expensive, but customers’ ...

Fast food industry is known for continuous changes, so let's look at some of the things our favorite fast food chains have ...

Wendy's stock had a forgettable 2025, and investors may also want to sit out on this fast food restaurant chain in 2026.

These days, customers who visit a restaurant to pick up a carryout order, or even a fast-food drive-thru, may be greeted by a prompt on the screen asking how much they'd like to tip. In some cases, it ...

From chicken tenders to value meal deals, these big food trends dominated chain restaurants in 2025, though we predict some ...