A new study has examined, for the first time, how receptionists interact with patients over the telephone. The pioneering has revealed how patients have to 'push' for effective service. Pioneering ...

Receptionists could put people off seeing their GP by asking about their symptoms, according to new research. A new study found that both men and women dislike telling receptionists what is wrong ...

A new study by Loughborough University has examined - for the first time - how receptionists interact with patients over the telephone. Pioneering research into GP receptionist interaction with the ...

Exclusive A number of London GP practices are training their receptionists to do blood tests, Pulse has learned. Professor Sir Sam Everington, a GP and chair of Tower Hamlets CCG, told Pulse that ...