Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

Human-centered design has generally been understood to mean putting yourself in the shoes of users and building a product that recognizes their needs. Castillo knows this from personal experience. She ...

A new master’s program focused on human-centered healthcare design aims to bring care delivery back to basics, sparking change “at the human level,” according to Stacey Chang, executive director of ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

The content featured in this article is brand produced. Diana Rhoten smiles as she looks up at the ceiling of her New York home office. She’s paused in mid thought as she recalls the details of a ...

A typical design process looks like this: You get a bunch of requirements based on incremental improvements to an existing product or service, build the new offer, and ship it out to the world and ...

While billions of dollars are spent on consumer insights to ensure that our potato chips are crispy, powerful data to fuel human-centered design are rarely applied by the social sector. An example of ...

1. Assembling the Team -- 2. Project Planning -- 3. Research Fundamentals -- 4. Understanding the Business -- 5. Planning User Research -- 6. Understanding Potential Users and Customers -- 7. Example ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...

In a perfect world, we’d create products and services with the sole purpose of helping people. This altruistic goal is often pitted against a profit-first approach, where sales targets run the show ...

Human-centered design, also known as design thinking, is a creative problem solving approach practiced in a wide variety of industry sectors. It uses human-centered techniques to truly understand a ...