"It's all down to which firms can best meet customer needs through frictionless experiences." So says EY in their 2022 Global Insurance Outlook. But most insurance carriers are still struggling to ...

Working with a personal injury law firm with a former insurance adjuster on staff is the best way to get the best settlement possible for those who have been injured in an accident. Benefits of a ...

Insurance firms lag in delivering excellent customer experience, but many are recognizing it's time to catch up. People have insurance for their home, life, auto or health, but many of these consumers ...

More and more companies from different industries are evolving from a product-based marketing mindset to one focused on the customers' experience. This is because in an experience economy of the ...

AI agents can reason through complex questions, understand intent, communicate naturally, and handle tasks that used to ...

Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, today released new insights from its 2025 Digital Experience Index, shedding light on how P&C insurance ...

The user experience is something every insurer must consider as the importance of a competitive edge continues to grow within an industry where customers have more options from which to choose.

What Are the Types of Health Insurance Plans? Health insurance companies offer multiple types of benefit designs, which affect where you can get care, how much you’ll pay and whether you need a ...

This paper examines the effect of changes in employers' experience rating modifications on their subsequent lost-time claims for workers' compensation insurance. Our research is motivated by ...