Budhitama Subagdja (Pak Budhi), who is a Senior Research Scientist at SMU’s School of Computing and Information Systems (SCIS), has been working on the research project titled “K-EMERGE: Knowledge ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

Identifying diverse input sources is crucial for effective knowledge management, aiding in turning raw content into ...

“Working software over comprehensive documentation” is the second value stated in the Agile Manifesto. The Manifesto’s signatories were fighting against the business and technical requirements ...

Imagine a caller saying to an agent: “Do you work for the company or are you one of those outsourced customer service people?” Then the caller adds, “Because employees give the right answers but, the ...

The Department of Homeland Security is in search of a knowledge management platform to help coordinate workload and data management of its Procurement Innovation Lab (PIL), with the potential to ...