New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized assistance PHOENIX, May 6, 2025 /PRNewswire/ -- Innovate ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

New services provide personalized, proactive support and guidance to help customers unlock greater value and innovation from Oracle Cloud LAS VEGAS, Sept. 10, 2024 /PRNewswire/ -- Oracle CloudWorld -- ...

Ahead of its Oracle AI World conference next week in Las Vegas, Oracle Corp. today introduced a set of new role-based artificial intelligent agents within its Fusion Cloud applications, with a focus ...

At the Oracle Customer Edge Summit, Oracle Corporation (NYSE:ORCL) disclosed several new features and launches. The company unveiled new AI agent features integrated into the Oracle Textura Payment ...

Santee Cooper, South Carolina's largest public power provider, has implemented Oracle Utilities Customer Cloud Service to enhance customer operations for its electric account holders. By moving its ...

The rise of hybrid cloud solutions has become a significant trend in the business landscape, blending the advantages of public cloud scalability with the control and security of on-premises ...

Oracle is working to help utilities streamline call center operations, lower operating costs, and elevate the customer experience for millions of people around the world. The new AI capabilities are ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...