Healthcare organizations should focus on what worked — not just what went wrong — when giving feedback to staff, according to a new study. Centering feedback on positives could help organizations ...

Healthcare’s burnout crisis is having a disastrous effect on staffing levels. The annual turnover rate for staff nurses is 22.5%, which costs healthcare organizations $8.55 million annually. Feedtrail ...

Why is positive feedback so important? The Gottman Institute conducted research showing that the "magic" relationship ratio of positive to negative interactions was 5:1 for healthy personal ...