How would you describe your company’s problem-solving culture? I have asked any number of managers that question; as often as not, it’s received with a blank stare. Most managers haven’t thought about ...

Rob De La Espriella is the creator of BlueDragon, a problem-solving system used by the US national laboratories and nuclear facilities. United States businesses are silently hemorrhaging trillions of ...

Data is everywhere, but how should you organize it, visualize it, and utilize it to solve problems and make data-driven decisions? This hands-on workshop will show you how to use Microsoft® Excel for ...

You don't want problems. You want a plant floor or an office or a business process that runs like a well-oiled machine all the time -- in fact you want it to run like a perfectly oiled machine. That ...

It’s common to talk about quality and continuous improvement in the context of manufacturing. Methodologies such as ISO, lean and Lean Six Sigma are a means to improve business efficiency and ...

Critical thinking is a fundamental cognitive process that enables individuals to objectively analyze, evaluate and interpret information to make informed decisions and solve complex problems. It ...