According to the Process Excellence Network, 2025 will see a laser focus on operational excellence as a pillar of survival and competitiveness. Optimized process flows -- the right people, following ...

Over recent years, cyber risk has become one of the biggest risks facing the financial services sector. In March 2017, G20 finance ministers and central bank governors identified that cyber risk had ...

My last article focused on managing supply chain risk, which is a key component to understanding and achieving operational resilience. In order to effectively manage resiliency across an organization, ...

Artificial intelligence (AI) has quickly become a cornerstone of U.S. economic growth, national security, and global competitiveness, as underscored by the White House’s AI Action Plan. The plan makes ...

The large-scale transition to T+1 is about more than a change in clocks, it offers an opportunity to re-evaluate, reinforce, and improve a financial services firm’s operations. Operational resilience ...

Our Operational Resilience function orchestrates the Company’s Emergency Management (EM), Business Resilience (BR), IT Incident Response (IR) and IT Service Resilience (ITSR) disciplines. The proper ...

As regulatory frameworks tighten and cybersecurity threats grow in complexity, operational resilience is, now more than ever, a boardroom challenge for banks. Operational resilience and cybersecurity ...

Whether your source of news is the FT, the BBC or the Daily Mail, headlines of data related business outages, and associated credibility damage are on the rise. From data outages to increasingly ...

The question of when, not if, you will experience cyberattacks and security lapses in government and industry is relevant. In recent times, there has been a significant increase in the surface area ...

Operational resilience is the ability of a bank to prepare for, adapt to, and withstand or recover from disruptions. These disruptions flow from external events such as natural disasters, malicious ...

On 13th April 2023, the UK Prudential Regulation Authority (PRA) announced that it had fined Mr Carlos Abarca, the former chief information officer (CIO) of TSB Bank plc, £81,620 for his role in ...

“Suddenly, operations isn’t just process — it’s the whole strategy.” A pandemic, an insurrection, ongoing social and racial injustice, and the ever urgent threat of climate change has revealed the ...