A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Their fifteen minutes of pandemic fame are up. Remember 2020, when we were thrilled to be dining outdoors after a three-month lockdown? Capturing a QR code and seeing a restaurant menu pop up on your ...

Look, some people never want to touch a laminated menu ever again, and other people hate QR codes that take you to a digital menu. And both camps want to know: will the QR code kill the menu? We're ...

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Jaya Saxena is a former correspondent at Eater, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. I keep ...

Two employees at the D.C. restaurant Busboys and Poets train on a QR code menu system near the start of the pandemic in May 2020. (Amanda Voisard for The Washington Post) I’m not exactly what you ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

The thinking behind this change was simple—menus are often reused, which could theoretically increase the risk of viral spread. Having each person use their own phone to look at a menu allegedly ...

At the Brown Jug Restaurant, there are QR codes on every table. First adopted during the COVID-19 pandemic, digital menus are now the norm at the Ann Arbor mainstay. “We’re keeping the QR code around, ...