This week Salesforce released yet another version of its platform targeted at small businesses. I say “yet another version” because the company has been trying to penetrate this market for years. This ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

Salesforce has grown a lot in 2025. Companies are using it not just for managing sales or customer data but also to make employees’ work smoother and more productive. Big businesses often struggle to ...

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two major ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Zendesk is an industry-leading CRM trusted by more than ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Customers angry over the company’s switch to AI-driven tech support are saying things like: “It is so infuriating that Salesforce wants to abandon things that currently work.” Updated 10:29 am EST to ...

Salesforce (NYSE:CRM) is a vendor of cloud-based software and applications for sales, customer service, marketing automation, ecommerce, analytics, and application development. Based in San Francisco, ...