Hospitality staff play a key role in keeping guests safe during emergencies. In the U.S., sudden cardiac arrest causes about 220,000 deaths each year, with nearly 10,000 happening at workplaces, ...

Hospitality training goes digital and personal From AI-powered personalization to gamified learning and mobile-first LMS platforms, hospitality staff training is undergoing a major transformation.

A hospitality workforce training program run by Saunders College of Business at Rochester Institute of Technology is responding both to the needs of underserved immigrants and refugees seeking ...

Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...

It’s a good thing Ward was drawn to this field, where she has now been a beloved and admired figure for over 15 years. The adulation from both her guests and her teammates has been such that her spa ...

Amelia Stoller says she enjoys helping people in her job as a hotel worker at the Hampton Inn & Suites in Fishers. (IBJ photo/Chad Williams) Amelia Stoller enjoys going to work, organizing her ...

The hospitality industry is finding long-term solutions to rebuilding one of Michigan’s largest economic drivers. Coming out of the coronavirus crisis, the Michigan Restaurant and Lodging Association ...