Helping companies communicate, collaborate, and engage better is part of what cloud-computing specialist Interactive Intelligence aims to do for its customers. Yet even though the cloud has been one ...

Helping companies communicate more efficiently both internally and with clients is one of the most valuable services a telecommunications company can provide. Interactive Intelligence has been one of ...

Let's take a detailed look at the company's latest foray into the UC market. And now comes Interactive Intelligence, whose entry into the hosted UC services market has been a year in the making. The ...

This latest cloud service aims to improve the customer experience. Interactive Intelligence today announced the newest service for its multitenant PureCloud platform: PureCloud Engage, tailored toward ...

Interactive Intelligence, a provider of unified communications and cloud-based contact center solutions, is rapidly growing its channel program thanks to its latest cloud offering and has no plans to ...

INDIANAPOLIS--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq:ININ), a global provider of collaboration, communications and customer engagement software and cloud services, has launched a ...

The unified communications landscape continues to get shaken up this year as call center software provider Genesys Telecommunications unveiled plans Wednesday to acquire rival Interactive Intelligence ...

Interactive Intelligence Inc. (Nasdaq:ININ), a global developer of unified communications software, and Alliance Systems Ltd., a global provider of server and storage solutions, have entered into a ...

Indianapolis-based Interactive Intelligence Group Inc. on Tuesday announced that it has purchased CallTime Solutions in Sydney, Australia. The price of the acquisition was not disclosed. Terms call ...

23 October 2012 Interaction Dialer® 4.0 sets new standard for answering machine detection rate; delivers improved ease-of-use, simplified management, and more effective execution of campaigns DUBAI, ...