In its second major launch for its collaboration services in as many days, Cisco has announced new features and capabilities for its Webex Customer Experience (CX) portfolio to deliver new omnichannel ...
Cisco has unveiled new artificial intelligence (AI-)powered features in its contact centres, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for its Webex Contact Centre ...
New CRM Connector tool modernizes contact centers to help brands deliver a connected, streamlined experience for both agents and customers NEW YORK, Aug. 31, 2022 /PRNewswire/ -- LivePerson (Nasdaq: ...
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