Target missed the mark on this new initiative. A new staff policy at Target, part of a program called 10-4, is forcing employees to engage with customers more, the retailer confirmed to USA Today.

With the holiday shopping season already underway, some retailers are putting holiday spirit at the top of their wish list, with Target rolling out a new guest engagement program that instructs ...

Target is aiming to make its shopping experience a little warmer with a new policy for employees. On Monday, the retail giant told USA Today about plans for its new “10-4” program, which would mandate ...

The policy requires employees who are within 10 feet of customers to smile, make eye contact, wave, and use friendly, approachable and welcoming body language. If staff members are within 4 feet of ...

Forbes contributors publish independent expert analyses and insights. Carol Kinsey Goman is a contributor on body language and presence. Dec 30, 2024, 07:59pm EST When we’re meeting face-to-face, a ...

Do you cross your arms? Slump your shoulders? Avoid eye contact? These non-verbal cues could be ruining your chance of success. Positive body language projects confidence, engagement, and credibility, ...

From Nicole Kidman’s wink as seductive Satine in “Moulin Rouge!” to Jeremy Strong’s visceral bathroom breakdown as Kendall on “Succession,” actors use body language to convey emotions and messages ...