Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...

Salesforce (NYSE:CRM) is deepening AI integration across its platform with the launch of REI Systems' REINA AI on AgentExchange. REINA AI focuses on governed, transparent AI to support complex ...

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud Your email has been sent Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...

Salesforce’s AI research is heavily focused on generative AI techniques to provide a fully conversational workflow, according to Silvio Savarese, EVP and chief scientist at Salesforce. In a world with ...

As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on ...

How manual data entry and external form requests can slow down your sales reps— and how to avoid it with workflow automation. One of the biggest concerns facing salespeople— and their managers— today ...

Salesforce on Wednesday announced Salesforce Learning Paths, a new feature that integrates personalized learning content directly into employees' daily workflows on the Salesforce platform. ZDNET ...

Add Yahoo as a preferred source to see more of our stories on Google. The company has been looking for ways to make all of these tools (including Salesforce itself) work better together, and it thinks ...