Zoom’s new AI Companion web surface leverages work conversations to help save time and boost productivity Personal workflows (beta), AI Companion 3.0 features for Zoom Docs (coming soon), and agentic ...

If you use Zoom for video calls at work, prepare for things to change. The tech company is using artificial intelligence (AI) to address popular complaints and optimize its video-calling experience in ...

Click-clack, click-clack. That’s the sound of someone typing meeting notes during a Zoom call, and it’s super annoying. Like caffeinated chipmunks, people sometimes don’t realize they are clattering ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...

Zoom founder Eric Yuan has big ambitions in enterprise software, including letting your AI-powered ‘digital twins’ attend meetings for you. Zoom founder Eric Yuan has big ambitions in enterprise ...

When Yale neuroscientist Joy Hirsch used sophisticated imaging tools to track in real time the brain activity of two people engaged in conversation, she discovered an intricate choreography of neural ...

The videoconferencing company knows workers don’t want to be stuck in meetings all the time, so it’s turning to agentic AI to bolster productivity. Because workers don’t want to be in meetings all day ...

Artificial intelligence has slipped quietly into our meetings. Zoom, Google Meet and other platforms now offer AI notetakers that listen, record and share summaries. At first, it feels like a helpful ...