The FTC has reported a rise in “dark patterns” – deceptive online practices that trick consumers into purchases and other agreements. Here’s what it looks like, and who does it. Every day, millions of ...

At the end of 2025, millions of Americans started receiving small payments, usually under $51, with the note “Amazon FTC ...

As many as 26 high profile ecommerce companies such as Zomato, BlinkIt, Walmart, Makemytrip, Zepto, Ajio, and JioMart have self-declared with the Ministry of Consumer Affairs, Food & Public ...

Turns out, there is a dark art of web design. Inventory trackers, countdown clocks and fake reviews are rampant on e-commerce sites, and all are used to influence how consumers buy. But their contents ...

Navigating the virtual marketplace has become an integral part of the consumer experience in the digital age. Lurking behind the convenience and accessibility of e-commerce websites, however, lies a ...

The continued growth and dominance of e-commerce has ushered in a new frontier for businesses. In response to the progressive evolution from brick-and-mortar marketplaces to the current e-commerce ...

As India continues to experience an unprecedented surge in the ecommerce market, a deceptive behaviour of online retail firms has slowly started unfolding in the space. These so-called “wrongful ...

The new e-learning programme addresses ethical design as a compliance and trust-building priority for digital marketing teams ...

Artificial intelligence-enabled dark patterns are increasingly being used to manipulate consumers and influence their choices, Nidhi Khare, Secretary in the Department of Consumer Affairs and Chief ...

23 companies, including Zepto, Eternal's Zomato and Blinkit, Rapido, Paytm, have agreed to comply with guidelines and integrate them into their internal governance and mechanisms From food delivery ...

New Delhi: Consumer Affairs Minister Pralhad Joshi on Wednesday said his ministry is proactively addressing consumer complaints about innovative dark patterns-- deceptive design techniques that ...

New Delhi: Consumer Affairs Minister Pralhad Joshi on Wednesday said his ministry is proactively addressing consumer complaints about innovative dark patterns, including deceptive design techniques ...