As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

The generative AI in chatbots market is poised for rapid growth, driven by rising demand for personalized interactions, cloud ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...

One of the best approaches to mitigate hallucinations is context engineering, which is the practice of shaping the ...

Garuda Aerospace, a drone manufacturing company based in Chennai, has partnered with Salesforce to update its approach to managing customer data and internal operations as it expands its business.

Adobe Inc. and Salesforce, Inc. both face real AI disruption risks, but CRM demonstrates stronger resilience and integration into enterprise workflows. CRM's accelerating RPO growth, robust AI-centric ...

American consumers spent $11.8 billion online on Black Friday, according to data from Adobe Analytics, which says it tracks more than 1 trillion visits to U.S. retail websites. That’s a new record, ...

Microsoft announced today that it will integrate Sysmon natively into Windows 11 and Windows Server 2025 next year, making it unnecessary to deploy the standalone Sysinternals tools. "Next year, ...

Korean Air has launched a new Application Programming Interface (API)-based solution that enables direct integration between its cargo system and its customers’ in-house systems. The API solution ...

LAS VEGAS--(BUSINESS WIRE)--InterSystems, a creative data technology provider managing over one billion health records worldwide, today announced a new partnership that integrates InterSystems ...